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Xiaomi energy storage cabinet battery warranty

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4 FAQs about Xiaomi energy storage cabinet battery warranty

Does Xiaomi require proof of purchase to receive warranty service?

Xiaomi may require you to present proof of purchase and/or comply with registration requirements before receiving warranty service. In case you have not purchased directly from Xiaomi, you can either contact the seller or Xiaomi's local support to get further information.

How do I contact Xiaomi if my product is under warranty?

If your product is under warranty and was purchased from Xiaomi, you must send it to the address provided by Xiaomi in its original packaging or equivalent packaging that ensures the same level of protection. If you are unable to contact them via the customer hotline or online chat, contact them with the form.

What if I haven't purchased directly from Xiaomi?

In case you have not purchased directly from Xiaomi, you can either contact the seller or Xiaomi's local support to get further information. Prior to submitting your claim, confirm whether your Xiaomi product is under warranty with the link IMEI or Serial Number Check.

What voids Xiaomi warranty?

Xiaomi Warranty is void if the serial number, IMEI, or warranty seal is damaged, removed, or altered. Not covered if damaged by chemicals, water, sharp objects, accidents, misuse, or improper handling (e.g., swimming). Missing accessories or external parts are not covered. Rooting the device voids the Xiaomi warranty.

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